cost-effectiveness of these telephone systems Jun 8th, 2021   [viewed 31 times]
A hosted VoIP phone system for small business is provided via the Internet, so the exchange is hosted off-site by the service provider. This means maintenance and repairs to this system are kept to a bare minimum and you’ll only need to buy as many telephone handsets and hosted VoIP licences (also sometimes referred to as seats, extensions or users) to suit your business’s needs. One of the biggest advantages of a VoIP phone system for small business is that the initial outlay is much more modest when compared to a traditional on-site system. With a hosted VoIP service, you’ll get access to a telephone system which would have cost you a substantial amount of money to install and have none of the maintenance costs associated with a PBX. For more detailed information, see our blog on the advantages of VoIP systems. The main drawback of a hosted VoIP phone system for small business is that it becomes less cost-effective if you require a large number of users/seats added to the system. When it comes to the question of identifying the best phone solution for small business, there isn’t a definitive answer; different companies have different needs. There are a few things that you should consider when choosing a small business telephone system. Employee Numbers The long-term cost-effectiveness of these telephone systems for small business will depend on the number of users that you have. Generally, if you have more than 30 users, an on-site system, such as Avaya IP Office, may be your best solution. If you have fewer users, a hosted VoIP system is usually more suitable. Remote Workers If you have a large number of remote workers, it may be better for you to choose a hosted VoIP system. It can be very expensive to add remote workers to a traditional on-site system. Maintenance and Flexibility Sometimes, an on-site PBX can develop faults, so some maintenance and repairs would naturally be required if you were to select a traditional phone system. Also, it can be more difficult to make changes to traditional systems than it is to update hosted VoIP systems. Obviously, the robustness of the equipment and the amount of flexibility you have will depend on the specific system you decide to invest in. More info: it engineering